SMS Terms & Conditions – Iannarella Law, LLC
1. SMS Consent & Use of Information
By providing your phone number, you consent to receive SMS messages from a representative of Iannarella Law, LLC regarding your service or inquiry. Your phone number will never be sold or shared with third parties for marketing purposes.
2. Types of SMS Communications
We only send SMS messages as part of one-on-one communication with a live team member. You may receive texts for:
- Appointment confirmations or rescheduling
- Replies to your inquiries
- Service-related updates
- General customer service messages
Example:
“Hi [Client Name], this is [Staff Name] from Iannarella Law, LLC confirming your consultation on [Date] at [Time]. Please reply STOP if you no longer wish to receive messages.”
3. Message Frequency
We send messages only as needed for client communication. You may receive up to 2 messages per week, though this may vary depending on the nature of your inquiry or service.
4. Message & Data Rates
Standard text messaging and data rates may apply based on your mobile carrier’s plan. These costs are your responsibility and may vary depending on your location or carrier.
5. Opt-In Method
You may opt in to receive SMS messages from Iannarella Law, LLC in the following ways:
- Verbally during a consultation or phone call
- By submitting your phone number via our website form or intake documents
SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.
6. Opt-Out Method
To stop receiving SMS messages, reply “STOP” to any message from us. You may also email us directly at [email protected] to request removal from future messaging.
7. Help
If you need assistance or have questions about our SMS policy, reply “HELP” to any message, or contact us at [email protected].
8. Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out at any time by texting “STOP”
- For help, text “HELP” or email [email protected]
- Message frequency may vary depending on the nature of your communication